What would you do if you were right about to obtain a quote for your customer and your quoting platform crashed? You would need to apologize to your customer, relaunch the application, maybe even need to re-enter all their information. Not only are you now taking up more of their time, but you are wasting additional time that you can spend quoting other customers.
A platform crashing isn’t the only thing you should be concerned with. If the platform isn’t being updated frequently, you may be using out of date technology. As an agent, wouldn’t you want to be using the newest, most up to date technology to make your job more efficient and easier for both you and your customer? Technology is always evolving (i.e. accurate form auto-fills while filling out your customer’s information). Your platform should evolve with new technology.
The reality is that not all platforms are going to work as you would like 100% of the time. The goal for you as an agent is to find a stable platform with frequent technology updates. If you do run into problems with the software, you should be able to quickly get in contact with a support specialist to work through the problem. Having to troubleshoot the problem alone is only going to cause you to lose time you could have spent on your customers.
Superior Access understands how important it is to have a platform our agents can rely on. Our development team is constantly working with the platform software to make sure it is running smoothly without issues. If you do run into an issue, we have a full support team to assist you. In addition, we are frequently releasing new updates and features. We want to make sure you have the best technology available to you.
Give us a try today! Visit https://www.superioraccess.com/why-choose-us/our-services/ to learn about what we can offer you.